Cancellation by the Client:
As the online payment constitutes a non-refundable membership fee, no refunds will be issued for cancellations made by the Client for any reason, including but not limited to, change of plans, personal injury, or illness prior to the activity. We strongly recommend that all Clients purchase comprehensive travel and cancellation insurance.
Cancellation by the Partner Ski School, Partner Ski Instructor, or Dolomites on SKI:
In the unlikely event that the activity must be cancelled due to unforeseen circumstances, such as extreme weather conditions where all ski lifts in the designated area are closed, instructor illness, or other safety concerns, the Client will be offered one of the following: a) The opportunity to reschedule the activity to a mutually convenient date and time. b) A credit note for the value of the activity, valid for 12 months.
No-Shows:
If the Client fails to arrive at the agreed-upon meeting point at the scheduled time, the lesson or tour will be considered a “no-show,” and no refund or credit will be provided. If the activity was not paid in full prior to the start time, the Client remains liable for the full payment of the activity at the agreed price.
