FAQ

Booking ski or snowboard lessons should be easy and stress-free. Below you’ll find answers to the most common questions about Ski-Pro, prices, lesson levels, booking, cancellations, meeting points, and more. Still unsure? Our friendly team is happy to help you plan the perfect experience — just contact us anytime.

About Ski-Pro

What is Ski-Pro?

Ski-Pro is an online booking platform where you can easily compare and book ski and snowboard lessons at trusted ski schools across Europe. We work directly with professional instructors and ski schools so you can choose the right lesson, at the right time, in the right resort — all in one place and without extra fees.

How does Ski-Pro work?

1. Search your destination and travel dates
2. Compare available ski and snowboard lessons
3. Book in a few clicks
4. Attend your lesson directly with the partner ski school at the resort

Ski-Pro handles the booking — your lessons are delivered by experienced, certified instructors at the ski school. If you need help choosing, our multilingual team is here to assist!

Which ski schools do you partner with?

We partner with a large network of certified and well-established ski schools — including major schools like ESF, Oxygène, Evolution 2, and many independent high-quality ski schools.

All partners are carefully selected to ensure:

✔ Qualified instructors
✔ Safe learning environments
✔ Excellent customer experience

The available partners vary by destination — on each resort page you’ll find the exact schools we work with there.

In which countries can I book ski or snowboard lessons?

You can currently book lessons in six major European ski regions: Austria, France, Switzerland, Italy, Germany and Bulgaria.

Click here to view our full list of destinations and resorts.

Booking Your Lesson

How do I book ski or snowboard lessons?

Yes — in most cases! Many of our partner schools offer multilingual instructors such as English, Dutch, German, French, Italian, and more.

During booking, just select your preferred lesson language. If not shown, you can always contact us and we’ll check availability with the ski school for you.

Can I choose the language of the instructor?

Are group lessons or private lessons better for me/my child?

How do I know my level?

(Internal links → Ski vs. Snowboard lesson pages, Level guide blog)

3️⃣ Prices & Payment

  • Are your prices the same as at the ski school?

  • Which payment methods do you accept?

  • Is the payment secure?

  • When do I pay for my booking?

(Internal links → Payment info page / Terms if available)

4️⃣ Meeting Points & Lesson Info

  • Where is the meeting point for my lesson?

  • Is ski equipment included?

  • How early should I arrive?

  • Can I join a lesson after it has started?

(Internal links → Individual school pages with meeting point maps)

5️⃣ Cancellations & Modifications

  • Can I cancel my booking?

  • Can I change the date, time, or participants?

  • What if the lesson is cancelled due to weather?

(Internal links → Cancellation policy page)

6️⃣ Children’s Lessons

  • From what age can children join group lessons?

  • How big are children’s groups?

  • Are helmets mandatory?

7️⃣ Support & Contact

  • I can’t find what I need — how can I contact you?
    → Button: Chat with us / Send us a message