Cancellation before the start of the service:
In case of cancelation regardless of the reason, the cost of the package cancelled will not be reimbursed by E.S.F nor will it be exchanged for another package. For this reason, E.S.F recommends to all clients to check that they are appropriately insured to this effect and if not to subscribe to a suitable cancelation insurance. If you have taken out personal cancellation insurance, please refer to the insurance conditions.
Curtailment during the service:
In the case of a client being absent at the start of a lesson, or during course of a package of lessons purchased, and regardless of the reason, the price of the package will not be reimbursed or exchanged with another package. For this reason, E.S.F recommends to all its clients to check that they are appropriately insured to this effect and if not to subscribe to a suitable cancelation insurance. If you have taken out personal cancellation insurance, please refer to the insurance conditions.