For private lessons, cancellation without cancellation charge is possible until the previous day, 5 p.m. (17:00 o'clock). If the cancellation happens at any later point of time, the ski and snowboard school in Salzburg is authorized to charge the fees as arranged to the extent of a full daily rate, or, in the case of a half-day reservation or an hourly reservation, the according rate of the half-day or hourly rate.
For group classes, a payback of already paid fees is only possible in the case of an accident or of sickness on presentation of a medical certificate of a local physician. The amount to be paid back will be recalculated on the basis of the service actually provided over this period of time. The total amount will, therefore, be reduced; however, the daily rate can rise.
No refund is made when participants fail to appear to the agreed class or in the case of resignation during the service. In the case of cancellation of classes caused by the weather (act of nature beyond control), the fees cannot be paid back by the ski and snowboard school in Salzburg. The course fees do not include costs for the usage of the ski lift facilities. The class participant as contractual partner bears all costs for the usage of all ski lifts. The ski and snowboard school in Salzburg does not compensate for any cancelled classes due to a malfunction or breakdown of the ski lift facilities.